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Can you ship my #Persepolis Pack to me?
No, all Packs must be picked up in-person, at the event. Please have your picture ID and Registration Confirmation email ready to present at pickup.

Can I get a refund if I can't make it to the Anomaly?
All sales are final and non-refundable.

Can I transfer my Pack to another Agent? 
You can transfer your purchased Pack to another Agent via the Order Information Page. Our Ingress community is based on trust and integrity, and we ask that you resell your Pack at face value (not an inflated rate). Don't be that guy.

What if I contribute to the Anomaly but can't be there in-person? 
All Agents who contribute to the #Persepolis Anomaly should receive a #Persepolis Anomaly Medal; however, you must be present in-person to pick up your Pack (or transfer your RSVP to someone who can). If you're an Intel Operator or part of a Field Op, you will still earn your Anomaly Medal digitally, like in previous Anomaly Series. 

How do I specify my Very Rare Pack T-shirt size?
Please send us your information via the T-shirt Size contact form here.

How many Packs can I pick up in Portland? 
You may pick up a maximum of 10 Persepolis Packs total per person, including transfers from other Agents.

Where do I pick up my #PersepolisPack?  
Pick up your Pack between 9:00-12:30PM on Sat, June 20 at Pioneer Courthouse Square (701 SW 6th Ave).